Port and upgrade not activated after 7 weeks

I was due for an upgrade, but also wanted to port from Cell C to Vodacom. After completing my transaction at AP H/O, I was told it would take a max of 2 weeks to take effect. 2 Weeks past, I phoned AP Call center, was told it would take effect 1 May in new billing cycle. Week passed and I phoned again, was told sim card not registered. Escalated, promised to be resolved in 48 Hrs. Week pasted again, phoned again, was told I had to go to Vodacom to activate my SIM card as it is not valid.This is the same SIM I received from Auto Page... What is the point of having a service provider if I have to run around sorting out their problems? Call center agent escalated my query AGAIN.. was told it will most def be resolved in 48 hrs. Also, I must phone again to check if my query was resolved... No outbound calls to give customer feedback. Went to Auto Page store Mall@Reds, service agent only put me on the phone to call center, only to explain my whole story again. Needles to say, a week later yet again, my Vodacom SIM still not active, new phone still unused after almost 2 months.. This after being a customer with Autopage for 16+ Years...