lN
lerissa N

1 reviews | Active since Apr 2015

22 May 2015, 09:29

POOR SERVICE ONCE AGAIN

Last month I was billed and Autopage billed me more than my standard contract. I phoned the customer contact number to enquire but the options they provide does not put you through to a consultant. I then completed a form online for someone to contact me and no one contacted me. I then phoned the Branch to ask if they could assist me and the sales consultant Marinda said she would find out and get back to me, I have been waiting two weeks for a response and end of May is approaching and they might bill me incorrectly again. I am really disappointed in Autopage cause their service is EXTREMELY POOR and when I phone the branch I can NEVER get through.<br> If I do go to the branch, the manager in charge is so never minded and all they say is sorry but one can see they don't actually mean it.

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Replies (1)
Autopage
Autopage's reply22 May 2015, 16:28
Official
Hello Lerissa001,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage