1 reviews | Active since Feb 2015
Poor Service - No service
I have listed Mr. Lala as the responsible person but in fairness to him I have actually never heard from him. I was directed to him by the only person at Autopage that has, in the 5 years I have been a customer, ever returned my email (because I changed bank... perhaps I should stop paying to get noticed?). <br> <br> I recently purchased a business and enquired about having a single point of contact for several different mobile phone accounts in the name of the company. The business currently has 7 contracts with Autopage and my business (who purchased it) has three with Autopage. The email that I have sent to date remain unanswered. I logged onto the \my service portal"because I hoped I would be able to assist myself (for an additional R22 charge) but the automatically generated website login password does not work. I cannot even begin to describe the agony of waiting in a never answered queue if I dare to dial the call centre. I would like to put my 10 contracts together and manage them properly. Perhaps this is too much to ask? """
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
