Poor service, no feedback

I have been experiencing numerous issues with altech autopage. I have app**** for a new contract which was activated 3 weeks after collecting phone. I was allocated an existing no. I was given a no with no airtime, no data and smses. I then reported that I was not given anything on activation. After almost three days the airtime was given , with no data and smses as per contract deal. The altech staff had to then add data manually to the phone and yet again I was not advised how much data was loaded but on the contract I suppose to be getting 100 Meg's.. I was billed for my contract end of the month without getting what the contract stated. I have reported this to altech gateway, they mentioned they will ask for credits but I have received feedback as promised I will be notified but no response. Their service is extremely poor. I am going to give my contract back because I'm ****ed with their service levels and assistance in communication.