Poor Service from Autopage

despite having a limit placed on my cell phone contract I received an extremely high bill for the month of January 2015- from the 29 January 15 I have been in constant contact with customer care to address this issue as they mentioned they would suspend the line if I do not pay this amount - I was continuously told that someone would contact me within 24 hours but to date nobody has contacted me and it has been three months (30 March) since I have first logged my complaint. The service from auto page is unacceptable- store managers do not have the decency to contact the clients unless its beneficial to their business. Services that do not work shouldn't be offered to clients. I went to the extent of wanting to cancel my contract with them but that to brought me no joy as the Westville store manger didn't seem interested In my issues- which he was informed about several times from customer care. I am very disappointed in the service- I didn't choose to be an autopage client- I was with Nashua mobile client and I was just moved to autopage- and I am very unhappy with their service. I was even told by customer care t this happens many times and clients just have to pay the bills.