POOR SERVICE DELIVERY

There was a transfer of the CellC account from Nashua Mobile to Altech Autopage Cellular. I received the first bill without itemised billing, so I did not know what I was paying for. My account then got debited every month thereafter without me receiving my itemised billing information. This happened for four months. Again I did not know what I was paying for.<br> <br> During this time, I received an sms stating that my account will be cancelled if my account is not paid, however I have a debit order so I couldn't understand what the problem was. When I eventually got through to a consultant, they could not provide me with correct billing information so they used the previous months invoice with my permission as I did not want my account cancelled as I was notified that I will have to pay a reconnection fee. <br> <br> I sent numerous emails and made numerous calls regarding this matter but received no joy.<br> <br> Thankfully my contract is ending on the 21 April 2015. This was the worst service I had ever received and I will never want to do business with Altech Autopage again.<br> <br> I hope no one else receives such poor service.