Poor service and incompetence

I upgraded my contract and ordered a new phone via the call centre on 25 February. To date, new phone has not been received (despite promise that it would take 10 days maximum), but Autopage has messed up my contract and cell service, leaving me with no data, the wrong contract entirely, my old phone and sending me an sms saying I have R150 000 usage limit! I ordered an MTN My Choice 100 with 100 anytime minutes, 200 smss and 500MB of data, so do not know what they have done! I have been calling the call centre and emailing them, but have been fobbed off by Iris and Diana, who both advised they could not help me. I was told someone from upgrades would call, but no one has. I want this upgrade cancelled and new phone order reversed as I wish to port my number to a competent service provider. Stay away from Autopage - they are *********** and their service is dreadful!