Poor service again

So I am typing this now after a week of almost struggling with the call centre.<br> On the same contract holder's name there were multiple contracts, with this the contracts were due for an update and a decision was made to cancel the one contract. This was done by phoning the call centre, which resulted in two of the numbers to be cancelled. Since this is not the first set of problems I have experienced with Altech Autopage, I was fine with them making the decision for me about not upgrading my phone. BUT now I can't get the to switch my phone number to prepared! Every time I phone I hear a new story although I have a reference number. It went from two phone calls that it will be done within 24 hours, but today I had to hear once again nothing has be done and it will now take 7-14 working days. This is quite a problem without a phone.<br> What should I do? <br> I am not happy at all, yes this is only one of many reason why I have taken away 5 contracts from Altech.<br>