Poor service after 13 years

its almost 14 years that i have been al Autopage client. never never in this time i claimed once for a problem on any of my phones. today i damaged my note 3 and took it to Brooklyn mall. The person working there named Francois tried his best to sell me a new contract and was not even eager to get my phone either replaced or repaired.<br> <br> what is the use of paying insurance if this happens. my phone is damaged and cannot be repaired. now i must wait from 4 to 8 weeks for Samsung to look at my phone. as Autopage said even with the insurance i will pay in full for the repairs.<br> <br> thank God for Autopage pulling out of SA!!, why did i pay hundreds of thousends of rands over the past 14 years...FOR NOTHING!<br> <br> FURTHER MORE I NOW SEE THAT I HAVE UPGRADED!! AFTER ALMOST AN HOUR WAITING FOR AUTO PAGE I SAID NO AND WALKED AWAY. GET THIS FLIPPEN SORTED OUT!!!<br> <br> I WILL CANCELL MY CONTRAC THE FIRST TIME I GET A CHANCE.