POOR SERVICE

There was a special running for anytime 200 where you would get 200 min airtime, 200 sms and 200g plus additional 50g data. The special was until 31/01/2014 and I have signed the contract approximately on the 28/01/2014. During the month of Feb 2014 I realised that I do not have any data. Upon investigation I was told that I did not get any data with the contract and that I should buy additional data. I was not happy about that and they said they will try and sort this out, but suggested I buy data in the mean time. This went on for at least 5 months and lots of call and visits to the shop. Eventually they rectified their mistake and I received my data. I requested that they refund me on the additional data that I had to purchase for the 5 months in order to sort out the query. Today I discovered that they have cancelled my contract and changed over to prepaid. According to their call centre, I requested cancellation of contract which I have never done. This is now almost 15 months later and this is the type of service I get from them by cancelling my contract