sC
susan C

1 reviews | Active since May 2011

02 Feb 2015, 15:33

POOR SERVICE

I have a contract with Altech Autopage for quit a long time - this was for my Late husbands cellphone. From October 2014 I have tried several times to cancel it with no success. I got messages from them stating that it would be canselled by December but with no luck. They just keeping deducting the monthly payment from my account. I never used the phone from 2013 as my husband passed away and the phone got ****** a month after his death. I need to be refunded for all the unnecessary payments that they debit my account with. I can not believe this poor service and they do not care about client service at all

0
Replies (1)
Autopage
Autopage's reply03 Feb 2015, 08:21
Official
Hello combrinck,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,