Poor Service

I have received my upgrade and it was not the phone I had ordered. <br> I told them that I was prepared to drive through to make the exchange. <br> I have spoken to n?merous people, Audrey, Michael and management <br> Management refuses to return my call, Audrey who I asked to check stock for me went on lunch the minute she put the phone down, not at all cared about providing me with customer service <br> I was promised that they would exchange my phone for me urgently but yet, I'm still waiting and no one seems to be urgent at all, my husband and I have been with autopage for over 16 years and this is the thanks that we get.<br> I am extremely disgusted by the fact that there is not one single manager I can speak to, what sort of company is this? No urgency what so ever. I'm disgusted. <br>