Poor Service

On the 27th of Feb 2015 i upgraded my cell phone contract, i also needed to do a sim swap. I was told it would take 2 to 24 hours for the new sim card to be activated on the network, at 21H00 on Friday i called the call centre to follow up on how far my request was, i was told it was still pending.<br> <br> On Saturday morning i called again, was on hold for about 20 min after which hung up as i could not wait any longer. I called again later that afternoon and was again told the request is still pending.<br> <br> On Sunday morning i went back to the store at Princess Crossing, the person there told me they will re submit my request to have the sim activated.<br> <br> It is Monday morning, 3 days after i signed the new contract the sim is still not activated on the network, i called again was told the sim swap failed on the network they will re submit the request again???<br> <br> Will i have to wait another 24 Hours???<br> <br> I am very unhappy with the service of Autopage, it is costing me money and time to call and drive around to get this sim activated, it is unacceptable to struggle with something as simple as this.