Poor service

Autopage literally hounded me for 6 months to upgrade and, once I did, I regretted it. <br> 1. My new phone was not charged to my account for 6 months and, once I reported it, I was told I would not get any feedback. They would just do something and I would have to live with the decision. I am still not sure what decision was made as I am unable to get anyone in the call centre to respond - by phone or e-mail.<br> 2. My upgrade came with 2 months of 1Gb of data. During the first 2 months of use I got frequent sms's from Vodacom alerting me to low data. Calls to resolve ended up being fruitless.<br> 3. For 3 months now (Nov to Jan) I have been charged with 1Gb data per month. I did not request it and have sent at least 3 e-mails and countless calls trying to resolve the issue. <br> <br> In general their call centre seems to be in shambles with no one answering or disconnecting you if they are unable/unwilling to assist you. Asking for a manager, should you by some miracle get to speak to someone, gets the call disconnected. <br> <br> I want to give back my phone, cancel my contract that I have had for more than 15 years and just go somewhere that someone actually has a working call centre.