NS
Nirmala S
1 reviews | Active since Nov 2013
17 Dec 2015, 10:00
poor Service
I have called the call centre on numerous occassions and wish to advise as follows:<br> <br> 1. Today i called the call centre and spoke to two people requesting to find a specific charger and the firs person either Twala or Twolo cut me off after holding on for 10 minutes. On my second call i spoke to a lady who eventually put me through to the Sales division and even before i could tell Denesh Deonarian what my query was he was actually rude and abrupt and refused to even give me the name of the Sales Manager.<br> <br> What i find frustrating is that i have been a loyal Altech Autopage customer for the past 15 years and to be treated in this manner is totally unacceptable.<br>
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Replies (1)Autopage's replyOfficial
17 Dec 2015, 14:01Hello Nere,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply17 Dec 2015, 14:01
Official
Hello Nere,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
