1 reviews | Active since Jan 2014
poor service
IN december 2014 my account was transferred from nashua mobile to altech autopage due to the fact that the former no longer conducted business. i had a cell c ****le R80pm with a limit of 1gb per month. After Altech autopage took over all of a sudden i was being billed for numbers not on my account and not mine. So i approached them to fix the problem and 8 months later it has not been seen to despite many visits to thier branch and calls. then i approached them to give notice for this account to be cancelled and i was told that my account is arrears. To top it all off i have been getting my 1gb per month for 8 months now and every month i receive a bill for it which i will probably be expected to pay. as a result i have been waiting for 8 months for my account to be fixed so i can settle this account and move on. every time i call them i am told by the the accounts department that the account is with the technical dept.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
