POOR SERVICE!!!

Being on a VIP package, your company sells it as unlimited phone calls, smses and 5gig internet time. Upon receiving my account there was a charge for unbilled calls. I then called their customer care. <br> <br> After having spoken to: Lebogo, Sambo, Lerato and Sandy at accounts and numerous other people, I was told a variety of reasons for the additional charges. After asking the people to explain their reasons to me, no one could. I was also cut of 3 times.<br> <br> I was then fortunate enough at long last to speak to Elias Mabale. He was the first efficient, proficient and intelligent individual in your entire organisation, I find this totally shocking and totally totally unacceptable!!<br> <br> I would appreciate feedback from either a supervisor or manager of the customer service to explain to me why they hire people that do not know anything of their job and has clearly received no training of their job. At this moment in time I assure you that I will find for joy from a 7 year old at your switchboard. I have never heard such nonsense that should I cut off autopage can't call me back of they have my telephone number. Is that the value that Autopage place on their clients?