POOR SERVICE

Today,I have been cut off 3 times while trying to speak to an agent.When one matter gets dealt with,I get transferred to another department and then I get cut off. 1. I was told I cannot get a top up contract from an internal store clerk because \They said they cant do a top up because its open line my dear". I asked where it said that in my contract - no response. 2. It takes 4 days for delivery from Sandton to Melrose because there was no stock in store for the phone I wanted. 3. I then had to wait an entire day to have my line changed from pay-as-you-go to contract. 4. I was then told to get CLI calling activated - I'd have to pay an extra amount - I lost the plot in the store by this time. 5. I paid my contract according to the statement sent to me and then also Altech debited my account - not a problem but then my account was blocked for \""no reason and could I kindly ignore that sms\"". 6. I was told I could actually get a top up - nobody tells me about the migration fee - finally get that sorted out. 7. An sms on the 3rd Aug says my refund has been approved - I must expect payment into my bank account with in 3 working days - it's the 11th. Today - I have been cut off 3 times"""