poor record keeping

where do i start>.<br> this is so tedious<br> Cancelled cell contract on 12 Aug 2013. contract was ending end of Sep so notice period was sufficient. (cancelled debit order effective end Sep)<br> get a call in november to say i owe money. told ur company on over 5 occasions that i cancelled contract on 12 aug, went in personally to kwagga branch and 2 other branches. each time the agent seemed surprised that i was getting a bill as it clearly showed that i cancelled within time. <br> Jan 2014- called head office, they sorted it out.<br> nothing for a year. <br> Feb 2015- get a call from LAWYERS WANTING TO TAKE LEGAL ACTION. i fell harassed. pay the account. <br> <br> in addition to this, they aid i must pay 110 to convert sim to a data sim as it wasnt. (i had been using it on the contract blackberry) for 2 years. went to autpage branches, they say the number is active, but can see it isnt. i lose the number. my business suffers. <br> <br> will never get an autopage account again. <br>