Poor poor services Autopage

I have been with Autopage for 14 years now and never before have i had such a shocking experience getting an upgrade. I did the upgrade on Monday 3 August , a week later i was then told that there was no stock of the phone i needed (surely this could have been checked whilst doing the upgrade??????) i was then assured that they (upgrade department) would call around and find a phone and get back to me. i got a phone call back saying they were still looking. then it went quiet, i ended up calling all the autopage outlets to try and find a phone. needless to say there was no stock. I called the upgrades department back for about the 5th time and then decided to take a more expensive device as there was stock. in the interim i was put onto a my choice 100 MTN contract, no one bothered to mention that you get placed automatically on a top up which is pointless as you get blocked from calling any number if your airtime is finished. THIS WAS NOT THE CONTRACT I WANTED. its now been 2 weeks, 16 phone calls to *** i still cannot phone out, I still dont have a phone. THANKS AUTOPAGE. i will just pay for nothing!