PLEASE REPLY TO MY EMAILS

<br> Please can I just have a plain straight forward confirmation of the <br> following: <br> <br> 1. Date that contract will be cancelled <br> 2. Date of last debit order <br> <br> I have sent numerous request for the above however I keep on getting a TASK <br> CLOSED reply what does this mean? <br> <br> Should I not receive a proper reply soon I will take the matter further as I <br> have had to go to the ombudsman before regarding Altech's service <br> <br> Do not contact me telephonically provide me with a written reply. <br> <br> <br> <br> From: IT ServiceDesk [Email Removed] <br> Sent: 23 March 2016 02:07 PM <br> To: [Email Removed] <br> Subject: [Task ***] Task Closed: Cancellation - Service or Contract <br> (Cancellation of contract) *** Account No.: 1.***8 <br> <br> Description: Image removed by sender. Service Request Banner <br> Dear Valued Customer <br> Your service request with reference number *** has now been closed. <br> The details of your query are as follows: <br> Good day, <br> Please could you cancel my contract with immediate effect and notify/confirm <br> the cancellation via return mail. <br> Account no 1.1