phone blacklisted by autopage employee error

<br> yesterday my phone stopped working. it would not pick up the network. after a day of no contactabilty i went into the autopage branch in bayside, tableview to investigate. after consulting with one of the employees in the shop he found out my phone had been blacklisted by somebody mistakenly. then we found out it would take 72 hours to reconnect my phone that you or someone in their system mistakenly blacklisted!!! how can this be? i have employees and customers who are going crazy because they cant get hold of me and it is without doubt our busiest time of year. i hereby give notice that i intend to sue the relevant parties for all losses incurred by me during this period. it is nonsensical to blacklist a persons phone and not communicate in any way whatsoever with the customer whose phone it is to let them know. i have spoken to my attorney this morning who i expect will be subpoenaring all your records pertaining to this so we can investigate further. its an absolute disgrace that a persons phone can be cut off for 4 days without them doing anything. i intend to cancel this contract asap for breach of contract