HE
Hannelie E

1 reviews | Active since Mar 2015

11 Mar 2015, 14:48

Paying for services NOT rendered

I have received a bill for R14000-00 for Internet use. When I started the contract, I specifically asked for no surprises and was told that my account would be a fixed bill. This went well for a whole year and it was bliss. Then I suddenly had to pay R5000-00, which I did and then came the whopper of R14000-00!! On inquiry I was told that yes, it is possible for a fixed bill but NO

0
Replies (1)
Autopage
Autopage's reply12 Mar 2015, 07:22
Official
Hello Hanna17,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,