Paying for NO service

At the end of last year I've opened a contract at Autopage,Cape Gate. I recieved the phone and was said that the sim would be actived in 2 days, but to no avail. We've visited the shop on several occasions,but the issue was always addressed,but never solved,so we just gave up because we have to drive 80km each time to address a issue which they cannot resolve. One person gave us a whole new number which worked for a second,then the sim just went back to \limited service".<br> <br> From the day I've opened the contract"