1 reviews | Active since Apr 2015
PAYING FOR INCOMING CALLS & MESSAGES
For two consecutive months now Altech Autopage has completely suspended my account to the extent where I am unable to receive any incoming calls & messages.<br> <br> My account was initially suspended for external calls, data - and then 2 weeks later my line just went completely quiet and my family members started asking me why they are unable to get hold of me. <br> I called the call centre and was told that my line is completely blocked, I was livid. How the HELL can they do this and to top it without any notification to the client.<br> <br> I have children and travel with my kids daily<br> I am on the road all day due to the nature of my work<br> I use my cell for business purposes - my clients cannot get hold of me <br> My banking sms are received on my line<br> My alarm company needs to get hold of me in the event that something happens at my house<br> <br> To top it off you make payment on your account and make a point of sending it through to agents in accounts and they are in no rush to update your account.<br> When they eventually activate your line after having to waste money by calling in - my line gets activated for a few hours and then suspended again.<br> <br> SINCE WHEN DOES A PERSON PAY TO RECEIVE CALLS & MESSAGES??????<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
