1 reviews | Active since Mar 2012
Paying for contract that does not receive service
I purchased a data contract from Autopage in Sep 2014, Cell C could not service the contract due to signal problems in my area. They requested Autopage to cancel the contract on Jan 22 2015 via a letter. No response was given from Autopage to my numerous calls an emails until Mar 11 at which tine Zain Hendriks called me to discuss a device that came with the contract. I explained that the device is new because the contract was never serviced. He was supposed to have called me back within 3 days, I am still waiting. I am being debited every single month for a contract I cannot use. Autopage has not returned my calls or responded to my emails sent two weeks ago. Zain explained that the contract is in fact cancelled but I am still being debited. This is the worst service I have ever received from a cellphone provider, it makes you think twice about ever taking a cell phone contract again.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
