Paying for a cancelled contract- Poor service

I took out a new contract and upgraded on a 3G and was promised delivery within seven days. After two weeks nothing arrived and I cancelled both my contracts. That was five months ago. but every month I receive a bill and money is deducted off my bank account. I have called and called and to date nothing has been done. They keep on saying they( the call centre) will report it and my money will be refunded. Today when I called again the Lady said they don't have record of me calling a laying a complaint. How can you keep paying for something that was cancelled and I have the reference numbers and the name of the guy that assisted me when I first cancelled was Sheldon. <br> <br> It is sad that Auto page treats people so badly when you cancel your contract but promise you the world when they want your business I have only ever had a contract with Auto page for the last twenty years. Its a shame really. I'm so upset and disgusted that the service and treatment that I have received and that this issue is taking so long to be resolved. I understood that my final bill was to be the end of January and I am still paying. I definitely will not recommend this service provider to anyone