Pay up, because we have the power to suspend!

My understanding in life is: If you pay for something, you need to know what you are paying for. Not with these people. They bill you, and irrespective how hard and long you fight for your consumer right, they do not care, and will show their authority by suspending the account, because you refuse to pay. In Dec 2014 I was billed R1900 for data I have downloaded. Requesting a report is - God forbid - not allowed, the billing is right, it it sensitive information, blah blah blah. Even ICASA whom is supposed to be on the consumer's side is so bias, they just agree 100% with what Autopage has to say, because I have signed a contract to pay an account, which I to date do not know what I have downloaded for R1900. And I'm sorry to say, the people working their are the most insensitive employees, I have ever came across in my life. If you ever consider taking a contract with these people, please don't. I am not the only one in my family who has experienced this type of treatment from Autopage. I am posting this on my face book page, as well as Autopage's page as well.