PAY BACK MY MONEY!!!

In December 2014 I upgraded to a contract that offered me 100 free minutes, 100 sms' and 300 mb data. I purchased another 500 mb data. <br> In January 2015 the billing was correct. <br> In February I was invoiced for all the data and sms' I had used. <br> I queried this with Autopage H/O who claimed the branch was at fault and there was nothing they could do - I need to sort it out with the branch. <br> <br> I finally got hold of the branch (after trying to call for an hour) who informed me that H/O was at fault and I need to sort it out with H/O. <br> I phoned H/O again and asked to speak to a manager. No big surprise - there was no manager available. <br> <br> After the 5th call I was told that \credits take 7-14 working days"- that will be 3 weeks thank you very much. <br> <br> I asked for a manager to call me back - ha ha - really?? No such luck.<br> <br> In the interim they have debited the money from my account. <br> <br> To summarise: 5 phone calls"