Patience wearing thin

I emailed a consultant at autopage regarding a charge on my statement everyday for the month. I did not receive a response so I went into the store. I was told that I subscribed to a service. I was unaware of doing any such thing and requested that it be cancelled immediately. She said that she would log a query and this was 29/03/2015 and that I should call back in 3 days to check if done. I called and was told that it has not been done and theres nothing they can do but wait. In the meanwhile I get charged for something I don't want! *********!. I was given a contact number for waspa which I tried but was unsuccessful. I tried emailing but received no response. I was also told by the autopage consultant that she would contact me but not once did I receive feedback without having to initiate. This is not my first issue with them. The last took 3 months to resolve. Im not prepared to wait that long and once my contract is over I will be cancelling and going elsewhere.