pathetic service wrt feedback to complaint!!!

I have been waiting for feedback from Autopage on the complaint that I wrote on this site on the 5th of April. This after trying several times, without success, to address the issue with them directly. On the 8th of April I received a generic reply to my complaint saying that I would be contacted soon...It is now the 12th of April and I am yet to hear from them! <br> <br> I am appalled at how easily they have continued debiting R4200 from my account since January for their mistake, yet have not been able to respond to any of my queries or complaints regarding this matter in almost 3 months!! <br> <br> Most service providers, in my experience can be better at what they do than they are, but Autopage is literally THE WORST I have ever had the displeasure of having to deal with!!! <br> <br> If I have not heard from Autopage by Monday 13 April by close of business, I will be filing a formal complaint with ICASA<br>