HR
Helder R

1 reviews | Active since Nov 2015

12 Nov 2015, 10:44

Pathetic service putting my family's life at risk

I refer to mobile number ***. It has been a 2 month battle trying to ckearcrge mess on my mobile account. I have been a Nashua client for years now and have never had any problems until for whatever reason we were transferred to Autopage without any notification - problem number 1! Problem 2 - recently we were issued with an account of over R7000.....apparently for roaming. It has been 2 months now and after numbers of phone calls and emails I am yetvtobrexeive an explanation for this ridiculous bill. It is impossible to ryb up an account if this amount in 3 days. As I client of Autopage I expect a detailed explanation because now you guys have barred my number and I have no access to make calls. My wife is at home alone with 2 small grandchildren everyday and having no access to a phone in case of emergency is not an option. Pull your act together Autopage, you're putting my family's life at risk over your inefficiency

0
Replies (1)
Autopage
Autopage's reply13 Nov 2015, 17:01
Official
Hello Hruivo,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage