1 reviews | Active since Jul 2015
PATHETIC SERVICE FROM AUTOPAGE
I requested on 1 June 2015 to change my data bundle to a 1 GIG data bundle. Received reference nr. 728757. THIS WAS NEVER DONE.<br> Lodged the same request/complaint through the call centre on 1 July 2015 received new reference nr. 747675. REQUEST STILL NOT DONE. Requested on the same date that my data bundle be changed to 2GIG. STILL NOT DONE TO DATE.<br> Lodged the same request/complaint on 14 July 2015 through the call centre. Received a new reference nr. 765510. <br> Lodged the same complaint/query on 31 July 2015 received reference nr A***, apparently the 2GOG will now show on my account within 2 to 24 hours. I am patiently waiting.<br> After several calls and long holding times I am still not happy because my bills have not been rectified and I have been receiving massive bills for data which was supposed to be part of my data bundle.<br> The way I feel today I just want to end my contract with Autopage as soon as possible.<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
