pathetic service delivery

Autopage called me on the 20th November 2014 for a cellphone contract, the agent (Clerance) who called promised me that the cellphone will be registered within 24-48 hours from the date of delivery, I received the phone on the 03rd December 2014, waited for the 24-48 hours to pass.<br> No-one bothered calling me back to confirm that I received the phone and if it had been registered, I than took the liberty to call the call centre, I have made numerous calls to the call centre, of which that is my personal time and cost, spent more than 25 minutes per call, spoke to various agents, till this day the phone is not registerred. <br> <br> I am sick and tired of carrying a useless phone. All I want now is for them to come and pick up their phone and never bill my account, should they realise now that there is an error and register the phone, I am not liable for any payments as they gave me incorrect information about the phone being registered in 24-48 hours. <br> <br> I have worked in a call centre previously, and what I have experienced is \SERVICE HAMPERING and a DISSERVICE TO THE CLIENT"<br> <br> Name : Andile Nxaba<br> email : [Email Removed]"""