Pathetic service. A comoany that won''t be missed.

Been a customer - can't believe I lasted that long - for 8 years. 1) Few outlets available to address problems in person 2) Get numerous call center calls to renew contract 3) Last straw today - went to Nicolway branch today to renew contract - none of the three representatives looked up from their computer screen to greet or offer service. When enquiring about a upgrade I was informed the system is down. That's all. No sorry sir, hello sir, let's make a plan sir. Lacklustre, useless and disgraceful. Mark my words this company is rotting. I walked exactly 30 meters to Vodacom. Now the proud owner of two new iphones and data contracts. I'm no business expert, but I know it's easier to keep a loyal client than to get a new one. Dead in the water.