HL
Henk L

1 reviews | Active since Jan 2014

02 Feb 2015, 20:10

Pathetic service

This is now the third time that I'm complaining about the same thing, it started 24 December 2014. Autopage just does not want to release my cell number to the Vodacom network. Come on Autopage, release the number onto the Vodacom network please, it's really getting pathetic the way that you're trying to keep my number. And please, don't get one of your hopelessly *********** agents to phone me again, I've spoken to two already and not one of them could solve my problem. All they do is frustrate me and waste my time. They haven't got a clue what they're doing, they just talk in circles, trying to sell me another Autopage sim card. I don't want you to try and do a sim swop for me as your agents can't do it. They even told me the new micro sim that I've got does not work, pathetic, I've been using it, there's absolutely nothing wrong with it. Every time they had to call me back because they didn't know what to do. Please Autopage, release the number and you won't hear from me again, otherwise I'll just have to carry one posting my complain on Hello Peter until you release the number onto the Vodacom network. I'll also start posting the matter on social media.

0
Replies (1)
Autopage
Autopage's reply03 Feb 2015, 08:17
Official
Hello henk.liebenberg,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage