1 reviews | Active since Sept 2014
Pathetic service
This will be my second report on the same situation reported previously. Altech keeps cutting my line every 2 days. I have a billing dispute logged with them and have been trying to get this sorted out every day for the past 2 to 3 weeks. In that time a manager has promised to get back to me, to date no one has bothered. This is ridiculous. I cant keep calling to have my line reactivated. I've called 12 times already in the space of 2 to 3 weeks. Im at my wits end. The cpa gives 3 chances to sort an issue out , I've given altech ample time to sort this out. I do not qork for them having to constantly call to get my line working again. I AM TAKING THIS TO ICASA, THE CPA AND THE OMBUDSMAN AND WILL BE CONTACTING MY ATTORNEY IN ORDER TO CANCEL THIS CONTRACT. I will also be terminating tge 25 odd lines held by members of my company. ALTECH have a NO CARE attitude and the call centre staff are extremely vrude having hung on me 3 times already. Altech has lost me as a customer and i will be warning as many people as i can not to do business with altech autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
