1 reviews | Active since May 2012
Pathetic service
Autopage has the most *********** and inefficient customer service. On the 31st July, l was told that my debit order had not gone through. I immediatedly made payment via eft, thinking all will be sorted. A weeknand a bit later, my account was suspended again. Once again, the same reason was given even though it was paid. I had refused to resend information that should have been in the accounts dept. Amazingly, it was too difficult a task to verify this. After much arguement, my account was opened. A few days later, the account was locked again, again, tons of arguements and impossible to a senior manager to call you back. Account released and then locked again. Proof of payment was sent again and i requested that a senior manage call me back. I was told that someone will. Call me back, needless to say that i am still waiting. The. call centre agents are rude, arrogant and fail to realise who the customer is. Robotic like answers and zero ability to think. From the 31st July to date, i have endless issues with the use of my line. I Senior management of Autopage, please call me if you value your customer.12. years.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
