1 reviews | Active since Sept 2012
Pathetic Service
I have had numerous services delivery issues with Autopage from the inception after my account was taken over by them with the change made with Nashua Mobile...<br> The consultants merrily take all your details & promise that your query will be forwarded to the relevant department but there never is return call .<br> Two months ago , I cancelled my contract , was given a date for last billing ..but my line was still active & 5 calls later from me querying what's going on has left me still in the dark because nobody has bothered to assist me.<br> Asking to speak to a supervisor is like hoping for snow in Durban.....its impossible!<br> There is never one available...I'm still waiting for a call from Collins Swartz.<br> I am not prepared to pay for another debit order for a service that I do not want....listen to your telephone recordings....I did my part...I cancelled my contract in line with your time frame & I you need to re-train your employee that took my details on 24th May re:my cancellation of contract.<br> Autopage Customer Care is a waste of time.All they do is take your details and forward the complaint to the very same department that didnt call you back the last 5 times you phoned them!!<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
