ES
Esme S

1 reviews | Active since Mar 2014

23 Jun 2015, 12:22

PATHETIC SERVICE

NO FEEDBACK SINCE THIS!!!<br> <br> My contract upgraded in February 2015 (after taken over from NASHUA MOBILE) - I made no changes to my existing (STRAIGHT UP 200) contract. <br> My monthly charges for March under \2GB Smartdata Bundle"was R214.91.<br> My monthly charges for April under PARTIAL CHARGES (March dates) was again R214.91 and normal monthly charges for April also R214.91. <br> I started to query this since 14th April with call centre / account department --- \""the credit is being processed\"" -- check your May statement - NOTHING - June statement - NOTHING. I phoned them today"

0
Replies (1)
Autopage
Autopage's reply24 Jun 2015, 16:26
Official
Hello esme6812,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage