AR
Amanda R

1 reviews | Active since Jan 2015

15 Apr 2015, 19:55

Pathetic service

I changed banks and the new bank informed Autopage of the change and supp**** the new banking details accordingly to Autopage. True to form of total incompetence Autopage still tries to deduct from the old bank account. I made an EFT transfer to cover the cost using the reference number supp**** by Autopage and that was in use for more than two years. So here Autopage excels in producing the worst possible service that can be imagined. All the phones get disconnected due to \ non payment". After a visit to the local Autopage store and producing the proof of payment the phones are connected for two hours only to be disconnected again. E Mails are forwarded to the accounts department with the proof of payment"

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Replies (1)
Autopage
Autopage's reply16 Apr 2015, 11:13
Official
Hello AmandaR777,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage