Pathetic service

Since Tuesday morning, 30 March 2015, I cannot make phone calls, connect to the internet, use BBM or WhatsApp. I have reported this matter at my own expense (sometimes spending up to 2 hours on the ***line) on 31/03/2015, 01/04/2015 and 02/04/2015. Each time I was given different reasons for the problem with many promises and guarantees. In spite of ALL of these I still have NO service and there has been NO positive feedback / response / communication from Altech Autopage at all. I cannot recommend Altech Autopage to anyone and I will most definitely NOT renew my contract with them!! I am so unhappy and disgusted! Is this how you treat a so called \valued"customer?"""