Pathetic Service

I am exceptionally disgusted with the level of service or lack thereof to a long standing client. I have logged billing queries on the MyAccount portal which takes weeks to respond. <br> <br> I am being overcharged and am being charged the SAME amount of money now as when I had TWO contracts with you. You say its data but I see no proof especially when I upped my bundle with another 2 gigs which you do charge me for, then another R450 worth of 'data charges'.<br> <br> I cant get hold of you to talk to you about it because your phones don't route or get answered. <br> <br> I am DISGUSTED that this is how you treat a long time customer and a ***orker from a sister company.<br> <br> I will be putting an RD on this account until such a time as someone has the courtesy to do what I asked TWICE before over the past two months and PICK UP A PHONE AND CALL ME BECAUSE I CANNOT GET THROUGH TO YOU.<br> <br> ACCOUNT...1.***8<br> <br> Many thanks<br> Wendy<br>