1 reviews | Active since May 2015
Pathetic Non Service!!!!
Firstly about a month ago, i phoned head office to do my upgrade, and because i wanted to switch networks i paid a settlement amount on the same day. At this time i was informed that there was stock and that i should receive my phone during the course of the next week! After i hadn't heard a word from Altech Autopage i followed up to only find out that the accounts department had not allocated my payment after payment was made 6 days ago and now they were out of stock and also couldn't give me even an idea of when stock will be arriving. After struggling over 3 weeks with my upgrade i phoned and informed them that I'm actually moving to Mtn directly and got my phone within 1 day from Mtn, but surprise surprise my torture with dealing with Altech Autopage didn't end there. Now i have issues porting my number because they have me loaded as a corporate account and not individual. Mtn resubmitted my port with different codes and now they don't have record of the second request. No one phones back even though i requested someone to call me. We are now again in a new week, the 5th week, and the non chalant attitude i get from Altech Autopage is mind blowing. The poorest service ever!!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
