ML
Michael L

1 reviews | Active since Nov 2012

21 Sept 2015, 20:21

Pathetic customer service. Ignoring all emails

On 3 September I was contacted by an Autopage reprisentative to inform me that my cancellation request was initiated and that this process will take up to 3 business days.<br> <br> Then on September 10, I Inquired about the progress of the request, and I received the following answer: <br> \I have not received feedback but can confirm that the request is in progress. Will keep you updated when I receive the feedback. The matter is with the retentions team..."<br> <br> On September 14"

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Replies (1)
Autopage
Autopage's reply23 Sept 2015, 11:31
Official
Hello ZAF Mike,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage