EJ
Elna J

1 reviews | Active since Jun 2015

10 Sept 2015, 15:16

PATHETIC CUSTOMER SERVICE

Since March 2015 I have been having problems with my account - every month I get billed for calls without a number or duration, but there is a cost !!!! it is already over R600 that has been taken off my bank account!!! whenever i call and query this, i get told that somebody will call me back. then it was send to accounts and somebody will call me. well can SOMEBODY PLEASE CALL ME !!!!!<br> I spoke to 3 people on the Helpdesk in the last 5 minutes, everytime the call just dies.<br> Your service is awful!!!!<br>

0
Replies (1)
Autopage
Autopage's reply10 Sept 2015, 15:21
Official
Hello E de Jongh,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage