CG
Cara G

1 reviews | Active since Aug 2015

02 Aug 2015, 20:35

PATHECTIC RESPONCE TO CUSTOMER REQUESTS

To whom it may concern<br> <br> I have requested to amend my data bundle three months ago with promises that it would be done asap. To date three months later, no effort has been made to finalise the amendment that was promised via email and personal engagements with Altech Autopage staff.<br> <br> I am disappointed and dishearten at the poor customer service professionalism in regard to this issue. Shop managers should follow up and confirm the conclusion of customer requests.<br> <br> I will definitely not engage with Altech Autopage with future cellphone contracts.<br> <br> Furious customer!!!

0
Replies (1)
Autopage
Autopage's reply03 Aug 2015, 11:20
Official
Hello CaraJade,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage