KJ
Kenneth J

1 reviews | Active since Jan 2014

03 Feb 2015, 06:51

Overcharging lies

I took out a new contract with Altech Autopage about 2 months ago. I specifically asked the sales consultant if there will be any more fees charged per month - her response was NO. The total monthly cost of the deal was R209. <br> In month one I got charge R376 - I phone their head office who told me that it was an activation charge. After some arguments I then needed to call the branch - the itemised billing shows call charges (the alleged activation fee). In month 2 the same thing has now happened - again showing call charges. Funny thing is, it's a data contract!!!<br> <br> Please fix my contract and pay back my money<br> <br>

0
Replies (1)
Autopage
Autopage's reply03 Feb 2015, 08:16
Official
Hello kennethj13,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,