1 reviews | Active since Mar 2012
Overcharged on monthly bill
Over the last two months, I've been debited over R 10 000 for a cellphone contract and data package. It began in July when I was billed R 4677.55 and now in August I've been charged R 5696.07. Over the years that I've been with Autopage, my bill has averaged R 1 100. In reviewing the itemised billing, the most charge is on data. I am on a package of 2G per month at a fixed price of R 250. My call charges average R 230. How does my bill get to these ridiculous amounts? What's worse is that I use the data to send e-mails and play chess online. For these activities, 2G is more than enough. At work, I use the University's internet services. I don't run a business. I am cancelling all my contracts with this company. But first, I need my money back, I am not able to meet other commitments because of me being overcharged.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
