MV
Mariska V
1 reviews | Active since Mar 2009
18 May 2015, 08:22
Overcharged for contract on MTN
In the middle of April, I ported my number from Cell C to MTN at the La Lucia Mall branch of Altech Autopage.<br> I signed up for a 24 month contract for R69 per month, including 50 FREE minutes, 100 FREE SMS, 100MB FREE data. I also requested a bolt on recurring data bundle of 1GB for R149 pm.<br> <br> I am currently being billed R69 pm for 50 FREE minutes, R14.99pm for my 100 \FREE"smsses and R35pm for my 100MB \""FREE\"" data. And the 1GB data bundle has not been added.<br> <br> I have been to the store and dealt with both Ashaana and her manager"
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Replies (1)Autopage's replyOfficial
18 May 2015, 10:05Hello mariskav,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply18 May 2015, 10:05
Official
Hello mariskav,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
